Online Application

 Timeline: 3–5 business days to process your application.
Gather all required information and supporting documentation before you start the online application. The following information is mandatory to process your application. Incomplete or inaccurate information will significantly delay your request. You must include:

• Legal name and contact information of building/lot owner who is responsible for payment.
• Natural gas meter number(s) (required for upgrade work).
• Your contractor’s name and contact information.
• Natural gas consumption information: 
  • Detailed loads, including future loads. Consumption details in BTU/HR or M3/HR can be found on the equipment, through the manufacturer, or by contacting your mechanical contractor.

Site Visit, Estimate and Agreements

 Timeline: 

• A service technician will visit the site approximately 7-10 business days after we have received your completed application.
• During the site visit, the technician will determine if further review and design is required. The review process may take an additional 2-5 business days. 

What to expect during the site visit

• The owner must be present.
• A technician will review the application request and site with you.
• For simple designs, the technician will provide an estimate and service agreement for your project. This can be accepted and signed during the site visit to keep the project on schedule.
• Designs that are more complicated may require further review and design. If this is the case, a coordinator will contact you after the appointment to discuss and formalize the agreement. 

Acceptance of Agreement

 Timeline: 

• If the agreement is not signed during the site visit, and no further review and design is required, you have 30 days to contact SaskEnergy to proceed with the project. The estimate and agreement will then be sent via Docusign.
• You have 14 days to accept and sign the estimate and agreement from the time you receive the documents.
• Estimate and agreement will be cancelled if the above timelines expire. A new application will be required to proceed with the project. 

Stakeholder Approvals

 Timeline: 7 business days after receiving signed agreement.

Required approvals will be submitted by SaskEnergy. Approvals may include, but are not limited to, the following:
•    Municipality, city or town
•    Easements 
•    Environment
•    Heritage considerations
Timelines can increase to several months depending on the outcome of the assessments completed during the approval process.

Site Preparation and Construction

 Timeline: 4-6 weeks (timelines vary by area and time of year).

After obtaining all approvals, you will receive an email when your project has been added to the work schedule. Ensure the applicable Site Readiness Requirements are met before work begins. A second notification will be sent with the site assessment and construction crew arrival timeline. 

Billing and Invoicing

 Timeline: 30-45 days after construction is complete.

You will receive a line item on your SaskEnergy bill for the service(s).

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