For a natural gas emergency or if you think there is a gas leak, call 1-888-700-0427 immediately.
Take Action
If you believe there is a leak indoors or outdoors:
- Leave the home or area immediately
- DO NOT use any electrical switches, appliances, telephones, motor vehicles or any other sources of ignition such as lighters or matches
- DO NOT assume the issue has already been reported or that someone else will call
Follow your Senses
NOSE
- SaskEnergy adds an odour to natural gas so you will know if there's a problem
- If you smell a foul odour similar to rotten eggs, sewer, or skunk, there may be a gas leak
EYES
- You cannot see natural gas
- If there is a vapour, ground frosting, or a significant area of brown vegetation, that could be a sign of a gas leak
- In wet or flooded areas, watch for continuous bubbling
- In drier conditions, watch for dust blowing from holes in the ground
EARS
- If you hear a high-pitched hissing or roaring noise, there may be a gas leak
How SaskEnergy Responds
In the event of a natural gas emergency, SaskEnergy and local community response teams will:
- Respond to the suspected site immediately
- Assess the source of the problem and make sure the site is cleared of anyone whose safety may be at risk
- Communicate and advise customers regarding a resolution plan