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Postal Disruption

Canada Post Labour Disruption Customers who receive their monthly bill by mail may experience delays during the disruption. Even if you do not receive your paper bill, you must still make your monthly bill payment on time to avoid late payment fees. Need to access your billing information? Get started: Sign Up for an Online Account and receive secure access to your SaskEnergy bill at any time and from anywhere. Enroll in paperless billing and receive an email or text notification when your bill is ready to view. Download the SaskEnergy app on Google Play or the App Store. If you have concerns...

Pre-Authorized Payment Plan

Never miss a payment Automatic payments will give you peace of mind knowing your bill is paid on time, every time. Avoid late fees: Your bill is paid before it’s due Save time: There’s no need to contact your bank every month How to Enroll Sign In to your Online Account; or Download an application form What you will need Banking information, including a void cheque Your 11-digit SaskEnergy account number (application form only) What to Expect Payment from your bank account occurs 20-25 days after your bill date The debit amount from your account will vary each month unless you’re on equalized...

President and Chief Executive Officer

CEO Mandate Appointment The Board of Directors (“Board”) in conjunction with the owner shall appoint the President and Chief Executive Officer of the Corporation (“President and CEO”). This Mandate document shall constitute part of the position description which is to be incorporated into the President and CEO’s employment contract with the Corporation. Reporting Relationships The performance of the President and CEO shall be evaluated annually by the Board. The President and CEO shall be accountable to and report to the Board. The Board requires the President and CEO to interface with the...

Privacy Policy

Our Privacy Pledge to You As part of our pledge to provide customer service excellence, SaskEnergy continues to respect your privacy and we’re taking steps to further safeguard your Personal Information. Part of this commitment involves updating you on your rights as a customer and letting you know how we use your Personal Information. A. Purpose Statement B. Eligibility and Application C. What is Personal Information D. The 10 Fair Information Principles E. Rules for Collection, Use, Disclosure and Disposition F. Training and Awareness G. Your Personal Information: Processes for Getting it...

Prosperity

Committed to the communities we serve We deliver safe and reliable energy to residents, businesses and industry to support our standard of living while considering our impact on the environment. Whether it’s stakeholder engagement during projects or emergency response programming and training, we know strong relationships are key to our success. Providing reliable energy to Saskatchewan Natural gas provides Saskatchewan with much-needed, reliable energy — particularly during some of the country’s most extreme weather. The amount of energy that SaskEnergy delivers to our customers is greater...

We’re proud to champion volunteers across Saskatchewan

We all know how important volunteers are to the success of any event, large or small. That’s why, for two decades, SaskEnergy has served as the official Champion of Volunteers for numerous events in Saskatchewan, supporting thousands of people as they give back to their communities! As a major partner of the recent Grey Cup Festival in Regina, SaskEnergy’s name was visible on all of the 1,200 volunteers’ bright green uniforms, and throughout the Grey Cup Festival sites at REAL. Many of our employees also stepped up to serve as volunteers during this event. That’s because, in the words of one...

Provincial government approves SaskEnergy’s commodity rate increase; the lowest rate in Canada

The Government of Saskatchewan has approved SaskEnergy’s application to increase its commodity rate — the first increase in seven years after four consecutive decreases. The new rate will be the lowest in Canada. Effective November 1, 2021, SaskEnergy’s commodity rate changes from $2.575/Gigajoule (GJ) to $3.20/GJ. The adjustment will increase the average residential customer’s bill by $6.16 per month. “SaskEnergy’s commodity rate increase is a reflection of the significant rise in natural gas prices. Gas utilities across Canada are facing the same challenge,” said Ken From, President and...

Public Notice

Canada Post Labour Disruption Customers who receive their monthly bill by mail may experience delays during the disruption. Even if you do not receive your paper bill, you must still make your monthly bill payment on time to avoid late payment fees. Need to access your billing information? Get started: Sign Up for an Online Account and receive secure access to your SaskEnergy bill at any time and from anywhere. Enroll in paperless billing and receive an email or text notification when your bill is ready to view. Download the SaskEnergy app on Google Play or the App Store. If you have concerns...

Public safety and system improvements focus of rate application

SaskEnergy has applied to the Saskatchewan Rate Review Panel for a Delivery Service Rate increase to support continued elevated capital spending on system safety and customer growth initiatives totaling more than $50 million in 2017/18. If approved, a typical residential customer would see an increase of $1.65/month – 2.3 per cent of their total bill – effective November 1 st, 2017. The remaining portion of the bill, the Commodity Rate, is unchanged at $3.65/Gigajoule (GJ). “As a focus on pipeline safety we continually upgrade existing infrastructure, while investing in the tools and...

Public Safety, Customer Growth, and Corporate Efficiency Initiatives Highlight SaskEnergy's 2015-16 Annual Report

Safe and reliable natural gas service continued to be the number one focus for SaskEnergy in 2015-16 as the corporation added more than 6,000 new customers to its distribution system, bringing its total customer base to nearly 387,000. SaskEnergy dedicated $107.5 million toward increasing safety throughout its buried infrastructure in 2015-16. This included an investment of more than $5 million on continued system remediation efforts in communities with possible slope movement, such as Last Mountain Lake. In addition, an expansion of SaskEnergy’s damage prevention initiatives resulted in a six...

Rates

Services and charges As your natural gas utility, our goal is to ensure we manage rates in a fair and equitable way. In most cases, natural gas is more affordable than other energy source options. SaskEnergy rate charges on your bill are made up of three parts: 1. Gas Delivery Service Basic Monthly Charge (Fixed Amount) Includes the cost of the service line, meter, meter reading, 24 hour emergency services and account administration. Delivery Charge (Based on Consumption) Includes the cost to transport, store and distribute natural gas, as well as maintain the system. 2. Gas Supply Service...

Rebate Supports Customers to Be More Energy Efficient

To help customers lower energy use, save money on utility bills and reduce their carbon footprint, SaskEnergy launched this year’s Residential Equipment Replacement Rebate on July 2 to provide monetary rebates for a variety of high efficiency natural gas equipment. “The Residential Equipment Replacement Rebate provides a financial incentive for SaskEnergy customers to improve their overall home energy efficiency,” said Don Morgan, Minister Responsible for SaskEnergy. “Through the rebates, SaskEnergy is supporting its customers to make greener choices for home heating, water heating and...

Regina pilot project tracking real-time energy usage

As part of SaskEnergy’s commitment to environmental sustainability, a pilot project at our Regina Service Centre (RSC) is tracking real-time energy consumption, which will help us to reduce our emissions at that location. For most of this year, Regina-based energy management company Greenwave Innovations has been collecting round-the-clock data from 105 different monitoring points at RSC, which is one of our larger sites. This will help us determine where we can find efficiencies in our electricity and natural gas usage. Current transmitters are installed within electrical panels across the...

Regulations and Policies

Act The SaskEnergy Act provides the framework for supplying, distributing, and transporting natural gas as a Crown Corporation throughout Saskatchewan. Regulations Based on the Act, The SaskEnergy Regulations provide the details and rules on how to operate as a natural gas utility in Saskatchewan. Terms of Service The SaskEnergy Terms & Conditions of Service Schedule details specific rates, charges, and responsibilities that apply to all customers of SaskEnergy. The Schedule takes into consideration both the Act and the Regulations. Directives The directive is issued under The SaskEnergy...

Rehangs and Relights

SaskEnergy Network Members and Heating Contractors can book appointments online for rehang/relites. To prepare for the service appointment, please ensure: The home is open for access The air test is on The address of the property is visible from the street Already have a Contractor ID? Sign In to your online account. Go to Account from the main menu and select Book an Appointment. Pick a date and time that works for you. You'll receive a phone call or text message when the Service Technician is on the way. Don't have an online account? Register now. Book Online Sign into the app and book your...